Business Support System – BSS

Business Support System Course Pre-Requisites

Business Support System requires basic understanding telecommunication network.

Target Audience

Engineering students or people interested to learn more about ICT Operations.

Course Outline

• BSS
• Functionality of Customer Relationship Management
• Mediation system
• Rating and billing process
• Concepts of revenue management
• Digital aspects of BSS SMAC

After Completion of the Course, you will be able to explain:

• BSS
• Process followed in BSS
• Customer Relationship Management in BSS
• Mediation System
• Billing Process
• Rating Process
• Placement of BSS process in e TOM Model