Business Support System – BSS

Course Access: Lifetime
Course Overview

Business Support System Course Pre-Requisites

Business Support System requires basic understanding telecommunication network.

Target Audience

Engineering students or people interested to learn more about ICT Operations.

Course Outline

  • BSS
  • Functionality of Customer Relationship Management
  • Mediation system
  • Rating and billing process
  • Concepts of revenue management
  • Digital aspects of BSS SMAC

After Completion of the Course, you will be able to explain:

  • BSS
  • Process followed in BSS
  • Customer Relationship Management in BSS
  • Mediation System
  • Billing Process
  • Rating Process
  • Placement of BSS process in e TOM Model