Business Support System – BSS
Course Access: Lifetime
Business Support System requires basic understanding telecommunication network.
Engineering students or people interested to learn more about ICT Operations.
- Functionality of Customer Relationship Management
- Mediation system
- Rating and billing process
- Concepts of revenue management
- Digital aspects of BSS SMAC
- Process followed in BSS
- Customer Relationship Management in BSS
- Mediation System
- Billing Process
- Rating Process
- Placement of BSS process in e TOM Model