CATEGORY:
Telecom
Insights to Telecom Operations
Course Access: Lifetime
$18
Course Overview
Telecom Operations Course Pre-Requisites
For this module, Basic understanding telecommunication network is required.
Engineering students or people interested to learn more about ICT Operations.
- Introduction
- Need of integration of e TOM & ITIL
- Identify problem solving techniques/Problem Management
- Batch processes
- Configuration management
- Performance management
- Tools
- Service assurance strategies
- Service Management – S L A, O L A, KPI concepts
After Completion of the Course, you will be able to explain:
- eTOM and ITIL integration for telecom operations
- Batch Process
- Configuration Management
- Performance Management
- Service Management
- Tools used in telecom operations
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