Agenda

Day 1

08:00

REGISTRATION & NETWORKING

10:30

NETWORKING BREAK

PHOTO OPPORTUNITY
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10:45

AFRICA ATTRACTIVENESS

In the past year we have seen some countries struggle to attract interest in new licences and privatisation of incumbent operators where, as we are well aware, Ethiopia is seeing a great deal of interest from the international community. We are seeing some countries where laying fibre and investing in 5G is attracting a ‘feeding frenzy’ from international companies where others are failing to attract investors. We want to hear from the continent’s biggest operators to get an insight into what they find attractive and to advise those currently less attractive markets, on how they can turn things around and encourage international interest.
 
What must a country do to attract investment from the big players
We are seeing many countries across Africa looking to attract the big Telco players to set up operations with new license opportunities and share ownership in incumbent operators. What do countries need to do in order to attract these big players into their market. Is it only down to market size? Can smaller countries make themselves more attractive to investors?
 
TBC – (Moderator) TBC
Habib Seck – Orange Ethiopia Representative Office Director, Orange
Yolanda Cuba – Chief Digital and Fintech Officer, MTN
TBC – Vodacom – TBC
Hatem Dowidar – CEO – Etisalat International, Etisalat
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12:00

DIGITAL SKILLS DEVELOPMENT


Requirements, Objectives and Opportunities for Capacity Building
 
TBC – Sub-Saharan Africa Division President – Mastercard
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12:15

NOKIA – KEYNOTE

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12:45

CEO Ethiopia – Huawei

Welcome to Lunch
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12:50

NETWORKING LUNCH

14:00

PRACTICAL STEPS FOR IMPROVING NETWORK COVERAGE

Internet penetration across Africa varies by region with 49% in North Africa, 39% in West Africa, 12% Central Africa, 27% East Africa and 51% in Southern Africa. Mobile phone subscriber penetration is at around 44% where the global average is around 66%. Network coverage is one of the reasons that these numbers are not better. We understand there needs to be a return on investment where operators are concerned but how can infrastructure sharing, satellite, opex business models, service diversification and government interventions support the expansion of networks into low income and sparsely populated areas.
 
‘How To’ improve network coverage and meet quality of service KPIs
What can Satelite do to improve network coverage in areas where fibre can’t reach and microwave is impractical? And how is it addressing the age old concern of affordability? Can low cost networks designed for affordability at low volume usage levels handle quality of service challenges? How can we ensure a quality connection on moving vehicles in low coverage areas and how do we address device/ network compatibility?
 
(Moderator) Judah Levine – CEO – Hip Consult
Navindran Naidoo – Executive: Network Design & Planning – MTN
Gregory Pedersen – Regional Sales Director – Airbus
Hans Geldenhuys – Managing Sales Director Africa – Intelsat
TBC
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14:45

FROM URBAN 5G TO RURAL BROADBAND

Justifications for Universal Broadband and 5G in Africa
Read the news and you see new items on 5G in Africa on a daily basis. Is 5G a viable reality and a genuine opportunity which regulators should be enabling with effective spectrum policy? Is broadband really necessary in rural Africa where no connectivity at all exists at the moment? Can operators be convinced to make investments into broadband infrastructure in areas where ARPU is surely going to be low and ROI small?
 
Alioune Ndiaye – CEO MEA – Orange
Pieter Van der Westhuizen – General Manager: Regional CTIO (SEAGha) – MTN Group
Abdessattar Sassi – Chief Strategist Middle East & Africa – ZTE
TBC – Liquid Telecom
TBC – Vodacom
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16:10

NETWORKING BREAK

16:35

PRACTICAL STEPS FOR COST REDUCTION

‘How to’ reduce the cost of access and make ICT more accessible
According to the Alliance For Affordable Internet (A4AI) affordable internet is where 1GB of data is priced at 2% or less of average income in a country. Few countries globally meet this criteria so what are the practical steps that can be taken to achieve this goal. Is it a technology, service or policy issue? And who is responsible for ensuring the goal is reached?
 
(Moderator) Tim Kelly – Lead ICT Policy Specialist – World Bank
Ben Cheick Haidara – CEO Berkino Faso – Orange
Simon Grey – Senior Vice President Humanitarian Affairs – Eutelsat
Camilo Balzan – VP Sales Africa – Ceragon
TBC – TBC – China Mobile
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17:15

Keynote “What can Independent TowerCos Bring to Ethiopia? “

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Day 2

08:00 – 10:00

VIP Breakfast Briefing | Regulatory Round Table

09:30

NETWORKING

10:00

FINTECH AS A DRIVER FOR GROWTH

How does Fintech encourage Network Coverage?
When operators have the opportunity to include Fintech services in their service offering, ARPU is raised and the justification for connecting rural areas becomes more viable, In some cases, revenues from Fintech services can reach as much as 45% of an operator’s revenues. What are the Fintech services being offered by service providers and how does this affect the traditional financial sector players? How do Fintech services support wider National GDP?
 
(Moderator) Coverage/Country Business Manager for Ethiopia, Djibouti, Burundi Citi
TBC Vodacom
TBC Mastercard
Naoll Merdassa – AVP, Technology Architect Sr – U.S. Bank
TBA
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10:45

Keynote

TBA
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11:15

NETWORKING BREAK

11:45

FINANCIAL INCLUSION

Supporting access to ICT through financial innovations – Micropayments, Digital Wallets, Carrier Billing etc.
How is Financial inclusion supporting economic transformation in Africa? How important is it to enabling access to ICT services? How big an impact on a country’s economy is the development of a fintech industry? What can governments do to support and accelerate financial inclusion?
 
(Moderator) Shashi Parvat – Co-Founder & CEO – Zrupee
Jean Bosco Iyacu – Director of Programs – Access to Finance Rwanda
TBC – Managing Partner – Boston Consulting Group
Phrase Lubega – General Manager Commercial, Mobile Financial Services MTN Group
TBC – VISA
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12:30

SAFE PLACES

Creating safe ICT environments with secure infrastructure and services
As we drive ICT uptake across all sectors, encourage fintech and adopt IoT, it is essential that the environments we build are safe and secure. What is being done to ensure the future ICT landscape is not exposed to malicious intent and what steps can we take ourselves?
 
(Moderator) TBC
Prakhar Vashisht Senior Manager – SSA Hughes Network Systems
Roen Menezes Regional Director – Africa & South Asia – Thuraya
Anthony Voscarides – CEO – Djibouti Data Center S.A.R.L
TBC – Sales Director AdaptiveMobile
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13:15

NETWORKING LUNCH

14:30

CUSTOMER ENGAGEMENT

Improving customer services and engagement through ICT
Acquiring a new customer is five times as expensive as retaining an existing customer and yet, most marketing dollars are spent on trying to acquire new customers! There is a 60-70% probability of selling to an existing customer vs. 5-20% probability of selling to a new customer! How can Metrics like Customer Lifetime Value (CLV) and Net Promoter Score (NPS) and solutions like Know Your Customer (KYC) and Customer Delight help you to improve your customer retention?
 
(Moderator) Philipp Zindler TMT Digital Leader Deloitte Consulting
Jean le Bel Ngopnang Jouenang – Owner – Associate – Blue Ocean Group
Rachel Njiru – Director Operator Partnerships Africa – Infobip
Aminata Ndiaye – VP of Marketing, Digital & Customer Experience MEA – Orange
TBC TBC Syniverse
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15:15

EVERYTHING AS A SERVICE

Focussing on core business
The ‘As a Service ‘ business model is helping operators and service providers to expand network coverage without CAPEX and product portfolios, without investing in equipment that quickly becomes outdated. ‘As a Service’ solutions spread CAPEX costs across multiple users and requires a change of mindset. Where physical assets were once considered essential to financial strength, companies are now seeing agility as an asset in the fast paced and ever changing ICT sector.
 
(Moderator) TBC Senior Consultant, Africa – Accenture
TBC CFO Helios Towers
Anthony Voscarides – CEO – wingu.africa
TBC TBC Mavenir
TBC
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16:00

NETWORKING BREAK

16:30

AFRICA RISING

SNational Agenda Reviews –Countries across Africa are measured against affordability, access and engagement in ICT. In this closing session of IAD 2020 we will hear from some of the countries putting ICT at the centre of their development strategy as they share their experience and aspirations for improving their ICT maturity ranking.
 
(Moderator) TBC
TBC
TBC
TBC
TBC
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17:00

CLOSING CEREMONY

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